본 결제 처리 약정(이하 "결제 처리 약정" 또는 "PP 약정")은 구독계약(Subscription Agreement)과 함께, Team Scout Payments 온라인 수락 양식과 더불어(통칭하여 "Payment Processing Agreement" 또는 "PP Agreement"), 조직(Organization)의 결제 처리 서비스("Team Scout Payments") 이용 및 접근을 규율합니다.
달리 명시되지 않는 한, 구독계약에 정의된 용어는 본 약정에 편입됩니다.
Team Scout Inc. ("Team Scout", "당사", "우리")는 결제 처리 솔루션("Team Scout Payments")을 제공하며, 이를 통해 조직이 결제처리업자("결제처리사", the Payment Processor)와 연동하여 Team Scout가 제공하는 플랫폼("서비스", the Services)을 통해 선수, 선수의 부모/법정대리인, 조직의 인력(자원봉사자, 코치, 관리자 포함) 또는 기타 관련자(통칭 "구성원", Members)로부터 온라인으로 결제를 수납할 수 있도록 돕습니다.
본 PP 약정 체결과 신용/직불카드 자금에 기반한 결제 수령, MasterCard International Inc.("MasterCard"), Visa U.S.A. Inc., Visa Europe Ltd., Visa Canada Inc., Visa International(통칭 "Visa"), Discover, American Express 및 기타 적용 가능한 카드 네트워크(통칭 "카드 네트워크", Card Networks) 관련 프로그램 참여에 대해, 조직은 모든 적용 가능한 카드 네트워크 규약을 준수함에 동의합니다. 이 규약은 조직이 해당 네트워크 회원과 직접적 관계를 맺고 그 규정을 준수할 것을 요구합니다. 본 PP 약정 체결로 조직은 결제처리사와 그 지정 회원은행(Member Bank)들을 통해 이러한 직접 관계 요건을 충족하며, Team Scout와 계약을 통해 특정 결제 처리 서비스를 제공받는다는 점을 이해합니다.
조직은 Team Scout가 결제 처리 서비스의 촉진자(facilitator)로서 Team Scout Payments를 제공하며, 조직의 본 결제 서비스 이용·접근과 관련하여 지정 결제처리사의 조직 대리인으로 활동함에 동의합니다.
Team Scout는 미국 및 기타 일부 지역에서는 Stripe, Inc., 영국·유럽 지역에서는 Stripe Payments Europe Ltd. 및 관련 Stripe 계열사(통칭 "Stripe")를 주 결제처리사로 지정합니다. Stripe는 조직이 구성원, 고객, 기부자 등으로부터 온라인 결제를 수납할 수 있도록 특정 결제 처리 기능을 제공합니다(멤버십 회비, 대회 참가비, 상위기관 등록비, 장비/의류 비용, 원정비, 캠프/클리닉 비용, 기부금, 환불 및 분쟁 등, 통칭 "거래", Transactions).
조직의 Stripe 결제 처리 서비스 이용은 Stripe가 제공하는 별도 약관("Stripe 약관")의 적용을 받습니다. 본 PP 약정에 동의함으로써 조직은 Stripe 약관에도 구속됨에 동의합니다. 결제 처리를 위해 Stripe 계정("Stripe 계정") 생성이 요구될 수 있습니다. 결제 처리 또는 Stripe 계정에 관한 한 본 PP 약정과 Stripe 약관이 상충할 경우 Stripe 약관이 우선합니다.
Team Scout는 관할 지역이나 기능에 따라 Toss, Worldpay, WePay, PayPal 또는 당사가 협력하는 기타 결제처리사를 사용할 수 있습니다. 이 경우 해당 결제처리사에 특화된 추가 약관 수락이 필요할 수 있습니다. 본 PP 약정과 이러한 추가 약관(통칭 "결제처리사 약관")이 함께 해당 서비스 이용을 규율합니다. 결제 처리 또는 해당 결제처리사 계정과 관련해 본 PP 약정과 결제처리사 약관이 충돌할 경우 결제처리사 약관이 우선합니다.
Team Scout는 다음을 수행합니다:
Team Scout는 Team Scout Payments를 라이선스할 권리를 보유하거나 그러한 권리를 가집니다. 별도 고지된 제3자/오픈소스 소프트웨어를 제외하고, Team Scout Payments 및 관련 문서에 관한 모든 지식재산권은 Team Scout의 단독·배타적 소유입니다.
Team Scout는 조직에게 본 PP 약정에 따라 비독점적·비양도·비승계·취소가능한 제한적 라이선스("라이선스")를 부여하며, 이는 조직의 내부 업무 목적에 한정됩니다. 본 라이선스는 제12조에 따른 본 PP 약정의 종료 시 효력을 상실합니다.
조직은 다음을 해서는 안 됩니다:
Team Scout Payments에 접근하려면 조직은:
Team Scout 및/또는 결제처리사는 조직이 제공한 정보를 검토하여 Team Scout Payments 이용 자격을 판단할 수 있습니다. 필요한 정보를 제공하지 않으면 등록 또는 이용이 지연되거나 불가할 수 있습니다.
조직은 Team Scout, Stripe 또는 기타 결제처리사에 제공하는 모든 정보가 진실·정확·완전함을 보증하며, Team Scout 및 결제처리사가 그러한 정보에 의존하여 서비스를 제공함을 인정합니다.
조직은 결제 처리를 위해 필요한 내부/외부 시스템 접근을 포함하여 Team Scout Payments 제공에 필요한 협조·접근·정보를 제공합니다.
조직은 Team Scout Payments를 본래 목적에 부합하게 사용하며, 실제 재화·용역의 판매 또는 정당한 수수료·기여금에서 발생한 거래만 제출·수납해야 합니다.
조직은 보유·관리하는 모든 데이터(개인정보 포함)의 보안에 대해 책임을 집니다.
조직은 조직 서비스 계정의 자격증명 보안을 유지해야 하며, 무단 사용 또는 보안 침해가 의심되면 즉시 Team Scout 및 결제처리사에 통지해야 합니다.
Team Scout 또는 결제처리사가 보안 침해, 개인정보 침해 또는 데이터 훼손 가능성이 있다고 합리적으로 판단하는 경우, 조직 비용으로 제3자 보안 감사를 요구할 수 있습니다.
조직은 연방/주/지방/국제 법령, 카드 네트워크 규약, PCI DSS, Visa CISP, MasterCard SDP 등 카드 네트워크가 요구하는 모든 데이터 보안 기준을 준수해야 합니다.
Team Scout는 결제 처리 촉진, 법규 준수, 서비스 유지·개선을 위해 필요할 경우 조직, 계정, 거래 관련 정보를 결제처리사, 카드 네트워크, 규제기관 및 기타 제3자와 공유할 수 있습니다.
조직은 결제 거래와 관련된 개인정보·결제정보 수집·이용·처리에 필요한 구성원 동의·고지·허가를 확보할 책임이 있습니다.
조직은 결제처리사 또는 카드 네트워크가 제한하는 업종·활동·관행과 관련된 거래 제출·수납에 Team Scout Payments를 사용할 수 없습니다.
조직은 다음을 해서는 안 됩니다:
Team Scout 또는 결제처리사가 조직의 거래 또는 활동이 무단·불법이거나 본 PP 약정 또는 Stripe 약관을 위반한다고 의심하는 경우, 책임 없이 조직의 Team Scout Payments 접근을 정지·해지할 수 있습니다.
정의:
Team Scout Payments에 대한 수수료("결제 서비스 수수료")는 온라인 주문서 또는 기타 커뮤니케이션을 통해 조직에 제시됩니다. 일반적으로 거래당 부과되며, 조직의 계약, 구독 레벨, 지역에 따라 달라질 수 있습니다.
조직이 구독계약을 유지하지 않거나 실효되는 경우 Team Scout는 결제 서비스를 정지·해지할 수 있으며, 수수료가 기본 또는 더 높은 요율로 전환될 수 있습니다(예: 프리미엄→베이식/프리미엄 미적용 시 거래당 수수료 상승).
결제 서비스 수수료에는 Stripe, Toss, Worldpay, WePay, PayPal 또는 당사가 협력하는 기타 결제처리사에 납부되는 결제처리 수수료, 네트워크 비용, FX 수수료, 출금 수수료, PCI 컴플라이언스 수수료, 계정 설정/검증 수수료, 운영/지원 수수료 등이 포함될 수 있습니다.
Team Scout는 합리적 사전 고지(예: 30일)를 통해 언제든 수수료를 변경(인상/인하)할 수 있습니다.
달리 명시되지 않는 한, 결제 서비스 수수료 및 관련 비용에는 VAT, GST, 판매세 등 적용 가능한 세금이 포함되지 않습니다.
Team Scout Payments는 일반적으로 조직의 등록 지역 통화(또는 별도 합의 통화)로 제공되며, 통화가 다를 경우 FX 비용이 발생할 수 있습니다.
조직의 Team Scout Payments 이용으로 인해 Team Scout가 결제처리사 또는 제3자에게 미지급 수수료/채무에 대해 책임을 지게 되는 경우, 조직은 서면 청구 시 지체 없이 해당 금액을 Team Scout에 면책·상환해야 합니다.
Team Scout는 분쟁, 환불 또는 기타 지급 의무에 대비하여 자체 재량으로 일정 기간 동안 자금을 예치(리저브)할 권리가 있습니다.
카드 소지자가 거래에 대해 분쟁(차지백)을 제기하는 경우, 조직은 카드 네트워크 규정과 기한에 따라 이에 대응할 수 있습니다. Team Scout가 도구/알림을 제공할 수 있으나, 분쟁 대응 책임은 전적으로 조직에 있으며, Team Scout는 분쟁으로 인한 손실에 대해 책임지지 않습니다.
조직은 분쟁 해결을 위해 Team Scout가 해당 거래 기록 또는 정보를 카드 소지자, 카드 소지자 금융기관, 조직의 금융기관과 공유할 수 있음에 동의합니다. 기한 내 완전·정확한 정보를 제공하지 않으면 분쟁 번복이 불가능할 수 있습니다.
분쟁이 조직에 불리하게 종결되는 경우, 조직은 분쟁 금액, 원 거래 수수료, Team Scout 또는 결제처리사가 정한 분쟁 수수료 등에 대해 책임을 질 수 있습니다.
조직이 Team Scout로부터 지급받아야 할 자금이 지급되지 않았다고 판단하는 경우, 해당 금액이 지급되어야 했던 날로부터 90일 이내에 서면으로 통지해야 합니다.
별도로 명시되지 않는 한 모든 구매는 환불이 불가합니다.
환불을 원하실 경우, 구매 내역을 포함하여 hello@teamscout.app로 문의해 주시기 바랍니다.
환불 가능 조건 충족 여부 확인 후 환불이 진행됩니다.
별도의 환불 수수료는 발생하지 않습니다.
본 PP 약정은 조직(또는 그 권한 있는 대표자)이 전자적으로 수락한 날("효력 발생일")부터 효력을 가지며, 본 조에 따른 해지 또는 구독계약 해지 시 종료됩니다.
다음 사유 발생 시 어느 일방도 즉시 해지할 수 있습니다:
Team Scout는 다음 사유가 있는 경우 책임 없이 해지할 수 있습니다:
Team Scout는 재량으로 서면 통지를 통해 언제든 본 PP 약정을 해지할 수 있습니다.
해지 시 본 PP 약정에 따라 조직에게 부여된 라이선스는 즉시 종료됩니다.
해지 후 조직은 Team Scout Payments 사용을 즉시 중단해야 합니다.
해지는 선불 수수료 환불 또는 기타 보상 권리를 발생시키지 않습니다.
그 성질상 해지 후에도 효력이 유지되어야 하는 조항(지식재산, 비밀유지, 책임, 면책, 보증부인, 책임 제한, 분쟁 해결 등)은 해지 후에도 존속합니다.
본 PP 약정의 해지는 Stripe 계정(및 기타 결제처리사 계정)의 해지로 이어질 수 있습니다.
Team Scout Payments 및 그에 관한 모든 지식재산권은 Team Scout 또는 그 라이선서의 단독 재산입니다.
조직이 Team Scout Payments 개선·수정에 관한 의견·제안·아이디어("아이디어")를 제공하는 경우, 해당 아이디어에 대한 모든 권리는 Team Scout에 귀속됩니다.
각 당사자는 본 PP 약정 체결·이행에 필요한 정당한 권리·권한·능력을 보유합니다.
조직은 거래 및 Team Scout Payments 사용과 관련하여 모든 적용 법령·규정·카드 네트워크 규약을 준수합니다.
본 PP 약정에 명시된 경우를 제외하고, 법이 허용하는 최대 범위에서 Team Scout Payments는 "있는 그대로(AS IS)" 및 "가능한 범위 내(AS AVAILABLE)" 제공되며, 상품성, 특정 목적 적합성, 비침해성 등 명시·묵시·법정상의 어떠한 보증도 하지 않습니다.
본 PP 약정은 과실로 인한 사망/신체 상해, 사기 또는 법상 제한 불가능한 책임을 제외·제한하지 않습니다.
법이 허용하는 최대 한도 내에서, 어느 당사자도 상대방에 대해 간접·부수·특별·결과·징벌적 손해, 이익/매출/데이터/영업권/평판 손실에 대해 책임을 지지 않습니다.
법이 허용하는 최대 한도 내에서, 본 PP 약정과 관련하여 각 당사자의 총 책임액은, 책임 발생 직전 12개월 동안 조직이 Team Scout에 지급했거나 지급할 결제 서비스 수수료의 총액을 초과하지 않습니다.
조직은 다음으로부터 발생하는 모든 청구·소송·손실·책임·손해·비용(합리적 변호사 비용 포함)에 대해 Team Scout 및 그 계열사, 임직원, 대리인, 승계인, 양수인을 방어·면책합니다:
손실이 전적으로 Team Scout의 본 PP 약정 위반, 과실, 사기, 고의적 불법행위로부터 발생하는 범위에서는 조직의 면책 의무가 적용되지 않습니다.
조직은 Team Scout Payments 사용을 통해, Team Scout가 조직이 제공한 이메일로 전자적 방식의 통지·약정·공시·커뮤니케이션을 제공하는 것에 동의합니다.
본 한국어 번역본은 참고용이며, 법적 효력은 영어 원문(Payment Processing Agreement 및 관련 약관)에 따릅니다.
In connection with the Subscription Agreement, the terms and conditions below, together with the Team Scout Payments online acceptance form (collectively, the "Payment Processing Agreement" or "PP Agreement") shall govern the Organization's use and access to the payment processing services ("Team Scout Payments"). Unless the contrary intention appears, defined terms in the Subscription Agreement are hereby incorporated into these terms.
Team Scout Inc. ("Team Scout," "we," "us," or "our") provides a payment processing solution ("Team Scout Payments") that helps the Organization integrate with a payment processor (the "Payment Processor") to accept payments from its Members—such as athletes, parents/legal guardians of athletes, the Organization's workforce (including volunteers, coaches, and Administrators), or other associated persons of the Organization—online via the platforms provided by Team Scout (the "Services"). For clarity, these Team Scout Payments services are separate and distinct from the general "Services" provided under the Subscription Agreement; the term "Services" as used in this PP Agreement refers solely to the payment processing services provided under this Payment Processing Agreement.
By entering into this PP Agreement and in consideration for your Organization's receipt of credit or debit card-funded payments, and participation in programs affiliated with card networks such as MasterCard International Inc. ("MasterCard"), Visa U.S.A. Inc., Visa Europe Ltd., Visa Canada Inc., Visa International (collectively "Visa"), Discover, American Express, and other applicable card networks (collectively, the "Card Networks"), your Organization acknowledges and agrees to comply with all applicable Card Network rules. These rules require your Organization to have a direct relationship with an entity that is a member of these Card Networks and to abide by their regulations when accepting card payments. By entering into this PP Agreement, your Organization is fulfilling the Card Networks' requirement of having such a direct relationship through the Payment Processor and its designated Member Bank(s), understanding that your Organization has contracted with Team Scout to obtain certain payment processing services.
Team Scout is not a bank, payment institution, or money services business. By accepting this PP Agreement, the Organization acknowledges and agrees that Team Scout is providing Team Scout Payments as a facilitator of payment processing services, and that Team Scout will be acting as an authorized representative of the Organization with the appointed Payment Processor regarding the Organization's use and access to these Payment Services.
Team Scout has appointed Stripe, Inc. (for the United States and other territories) and Stripe Payments Europe Ltd. (for the U.K. and European markets), or relevant Stripe affiliates (collectively, "Stripe"), as a primary Payment Processor. Stripe will provide certain payment processing functions that enable your Organization to accept online payments from Members, customers, donors, and any other individuals who need to pay the Organization for its activities. These activities may include, but are not limited to, membership fee payments, competition entry fees, governing body registration fees, equipment and apparel fees, travel fees, camp/clinic fees, and donations, including refunds and disputes (collectively "Transactions").
Your Organization's use of Stripe's payment processing services is subject to separate terms and conditions provided by Stripe ("Stripe Terms"). By accepting this PP Agreement, your Organization also agrees to be bound by the Stripe Terms. Stripe may require the creation of an account with Stripe (the "Stripe Account") for payment processing. In the event of any inconsistency between this PP Agreement and the Stripe Terms concerning payment processing or the Stripe Account, the Stripe Terms shall prevail.
In addition to Stripe, Team Scout may utilize other Payment Processors, such as Toss, Worldpay, WePay, PayPal, or any other payment processor we may work with, in certain jurisdictions or for certain functionalities. If Team Scout elects to integrate another Payment Processor, your Organization may be required to accept additional terms and conditions specific to that Payment Processor. This PP Agreement, together with any such additional Payment Processor terms (collectively, the "Payment Processor Terms"), will govern your use of those services. Should a conflict arise between this PP Agreement and any specific Payment Processor Terms relating to payment processing or the Payment Processor Account, those Payment Processor Terms shall govern.
Team Scout shall: (a) Provide the Team Scout Payments services for the purpose of facilitating payment processing via the Payment Processor(s), allowing the Organization to accept online payments from Members through its existing technology platforms and other permitted uses, as periodically notified by Team Scout; (b) Notify the Organization in advance of any significant updates or changes to Team Scout Payments and will, where appropriate, provide training and/or documentation to assist the Organization with such updates; and (c) Provide the Organization with reasonable levels of training (including access to remote training and online resources) and support relating to Team Scout Payments.
Team Scout warrants that it owns or otherwise has the right to license the Team Scout Payments services. Except in relation to any third-party or open-source software referenced herein or in separate license terms, Team Scout will remain the sole and exclusive owner of all intellectual property rights in and to the Team Scout Payments and any related documentation.
Team Scout grants the Organization a limited, non-exclusive, non-transferable, non-assignable, revocable license to use the Team Scout Payments (the "License"), solely for the Organization's internal business purposes and in accordance with this PP Agreement. This License remains effective until termination of this PP Agreement in accordance with Section 12.
The Organization shall not: (a) Sell, sublicense, lend, transfer, or provide access to any third party to the Team Scout Payments, except as permitted under this PP Agreement or with Team Scout's prior written consent; (b) Create derivative works based on Team Scout Payments, except to the extent expressly authorized in writing by Team Scout; (c) Copy, frame, or mirror any part of the content of Team Scout Payments, other than for the Organization's internal business purposes; (d) Reverse engineer, disassemble, decompile, or otherwise attempt to discover the source code or trade secrets of any Team Scout Payments component, except to the limited extent required by law; or (e) Access the Team Scout Payments in order to build a competitive product or service or assist any third party to do so.
To access the Team Scout Payments services, the Organization must: (a) Accept the terms of this PP Agreement; (b) Accept the applicable Stripe Terms or other Payment Processor Terms; and (c) Provide all information reasonably requested by Team Scout and the Payment Processor(s) to create and maintain the Organization's accounts with Team Scout Payments and with the Payment Processor(s) ("Organization's Service Accounts").
Team Scout and/or the Payment Processor(s) may review the information provided by the Organization to determine its eligibility for Team Scout Payments. Failure to provide all requisite information may delay or prevent the Organization from registering or using Team Scout Payments. The Organization acknowledges that neither Team Scout nor the Payment Processor(s) shall be liable if the Organization is unable to register or use the Team Scout Payments services for any reason.
The Organization warrants that all information provided to Team Scout, Stripe, or any other Payment Processor, is true, accurate, and complete, and acknowledges that Team Scout and the Payment Processor(s) are relying upon such information in providing the Payment Services.
The Organization shall fully cooperate with Team Scout and, where applicable, provide any assistance, access, or information required for the provision of the Team Scout Payments. This includes providing Team Scout with access to all relevant internal and external systems necessary to facilitate payment processing. The Organization shall not do, or omit to do, anything that could adversely affect the performance of the Team Scout Payments.
The Organization shall use the Team Scout Payments in a manner consistent with their intended purpose and shall only submit and accept Transactions arising from bona fide sales of goods or services or legitimate fees and contributions. The Organization shall not use Team Scout Payments for any unlawful, deceptive, or fraudulent activities or to facilitate any such activities by others.
The Organization acknowledges and accepts responsibility for the security of all data (including personal data) in its possession or control. When using data in conjunction with Team Scout Payments, the Organization will comply with all applicable laws, including data protection laws, and any requirements set forth by the Card Networks and the Payment Processors.
The Organization is responsible for maintaining the security of the credentials to its Organization's Service Accounts and shall take all reasonable steps to ensure they are not used without authorization. If the Organization suspects any unauthorized use of its credentials or other security breaches, it must immediately notify Team Scout and the Payment Processor.
If Team Scout or a Payment Processor reasonably believes that a security breach, personal data breach, or other compromise of data may have occurred, they may require the Organization to undergo a third-party security audit at the Organization's expense. The Organization shall promptly cooperate and implement any recommended measures arising from such an audit.
The Organization shall comply with all applicable federal, state, local, and international laws, rules, and regulations, as well as Card Network rules. This includes compliance with data security standards such as Payment Card Industry Data Security Standard ("PCI DSS"), the Visa Cardholder Information Security Program, the MasterCard Site Data Protection Program, and any other requirements mandated by the Card Networks.
The Organization agrees that Team Scout may share information about the Organization, its accounts, and Transactions with Payment Processors, Card Networks, regulators, and other third parties as necessary to facilitate payment processing, ensure compliance with legal and regulatory requirements, and maintain and enhance the Services.
It is the Organization's responsibility to obtain any required consents, releases, and permissions from Members for the collection, use, and processing of their personal information and payment data, and to provide any required notices related to payment transactions. The Organization must ensure that all Transactions are authorized by the relevant Member or cardholder, as required by applicable law and the Card Network rules.
The Organization is prohibited from using Team Scout Payments to submit or accept Transactions related to businesses, activities, or practices that are restricted by the Payment Processor or Card Networks. Such restrictions may be updated from time to time and are incorporated herein by reference. The Organization agrees to review and comply with any posted restricted-business lists provided by Stripe or other Payment Processors.
The Organization shall not: (a) Submit any Transaction that does not arise from a bona fide sale of goods or services to a Member; (b) Submit any Transaction that it knows or should have known to be illegal, fraudulent, or in violation of any applicable law, Card Network rule, or this PP Agreement; (c) Use Team Scout Payments for any fraudulent or unlawful activity; or (d) Accept payments to collect or refinance an existing debt, unless expressly permitted by applicable law and Card Network rules.
If Team Scout or the Payment Processor suspects that any Transaction or activity by the Organization is unauthorized, illegal, or violates this PP Agreement or the Stripe Terms, they may, without liability, suspend or terminate the Organization's access to Team Scout Payments. The Organization acknowledges that Team Scout may examine, monitor, or disclose its use of Team Scout Payments as necessary to satisfy any legal or regulatory requirement, respond to third-party claims, or enforce the terms of this PP Agreement.
Definitions:
The fees for Team Scout Payments ("Payment Service Fees") will be presented to the Organization in an online order form or as otherwise communicated by Team Scout. The Payment Service Fees are generally charged on a per-Transaction basis and may vary depending on the Organization's agreement, Subscription level, or geographic location.
If the Organization fails to maintain its Subscription Agreement or if it lapses, Team Scout may suspend or terminate the Payment Services, and the Payment Service Fees may revert to default or higher rates. For example, moving from a premium subscription to a basic or freemium level could result in higher per-Transaction fees.
Unless otherwise stated, the Payment Service Fees may include Payment Processor Fees owed to Stripe, Toss, Worldpay, WePay, PayPal, or any other Payment Processor we may work with, Network Costs, FX fees, payout fees, PCI compliance fees, account setup or verification fees, and administration or support fees.
Team Scout reserves the right to change (increase or decrease) the Payment Service Fees at any time upon reasonable advance notice (e.g., thirty (30) days). The Organization's continued use of Team Scout Payments after such notice constitutes acceptance of the new fees.
Unless otherwise stated, Payment Service Fees and other related charges exclude any applicable VAT, GST, sales, use, or similar taxes. The Organization is responsible for determining and collecting any applicable taxes related to the sale of its goods or services, and for compliance with all applicable tax laws.
Team Scout Payments will generally be provided in the currency of the Organization's registered territory or as otherwise agreed. FX charges may apply if Transactions are processed in different currencies.
Insofar as Team Scout becomes liable to the Payment Processor or any other third party for unpaid fees or liabilities arising from the Organization's use of Team Scout Payments, the Organization shall promptly indemnify Team Scout for such amounts on written demand.
Team Scout reserves the right to hold funds in a reserve account for any period, at its sole discretion, to cover potential Disputes, Refunds, or other payment obligations owed by the Organization. The Organization is not entitled to interest on these held funds and has no legal interest or control over the reserve account.
If a cardholder initiates a dispute (commonly known as a chargeback) against a Transaction, the Organization may challenge it according to Card Network rules and deadlines. Team Scout may provide tools or notifications to assist, but the Organization is solely responsible for contesting Disputes. Team Scout is not liable for losses the Organization incurs due to Disputes.
The Organization agrees that Team Scout may share records or information regarding Disputed Transactions with the cardholder, the cardholder's financial institution, and the Organization's financial institution to facilitate resolution. Failure to provide complete and accurate information in a timely manner may result in the Organization's inability to reverse a Dispute.
If a Dispute is not resolved in the Organization's favor, the Organization may be liable for the disputed amount, the original Payment Service Fees, and any additional Dispute Fees established by Team Scout or the Payment Processor. The Organization acknowledges that some Disputes cannot be contested or reversed.
If the Organization believes Team Scout has not remitted funds owed, it must notify Team Scout in writing within ninety (90) days of the date such amounts were due. Failure to do so waives the Organization's claim. Funds owed to the Organization are determined solely by Team Scout's records, absent manifest error.
Unless otherwise stated, all purchases are non-refundable.
To request a refund, please contact us at hello@teamscout.app with your purchase details.
Refunds will be processed after confirming that the eligibility conditions have been met.
No additional refund fees will be charged.
This PP Agreement is effective from the date the Organization (or its authorized representative) electronically accepts it ("Effective Date") and continues until terminated in accordance with this Section or upon termination of the Subscription Agreement.
Either party may terminate this PP Agreement immediately if the other party: (a) Commits a material breach that is incapable of remedy, or fails to cure a remediable breach within thirty (30) days of receiving written notice of such breach; (b) Repeatedly breaches any of the terms of this PP Agreement; (c) Ceases, suspends, or threatens to cease or suspend its business, or fails to pay its debts as they become due; or (d) Is subject to bankruptcy, winding up, or similar insolvency proceedings.
Team Scout may terminate this PP Agreement without liability if: (a) Any of the circumstances in Section 12.2 occur; (b) Team Scout's agreement with Stripe or any other Payment Processor is terminated for any reason; or (c) Team Scout, in its sole discretion, determines that the Organization presents a significant credit, fraud, or regulatory risk.
Team Scout may terminate this PP Agreement at any time, in its sole discretion, upon written notice to the Organization.
Upon termination, the License granted to the Organization under this PP Agreement ceases immediately.
The Organization shall immediately discontinue use of Team Scout Payments upon termination. Team Scout is not obligated to process new Transactions following termination but may complete pending Transactions at its discretion.
Termination does not entitle the Organization to any refund of pre-paid fees or any other compensation. The Organization remains liable for fees incurred prior to the effective date of termination.
All provisions which by their nature should survive termination, including but not limited to those relating to intellectual property, confidentiality, liabilities, indemnification, disclaimers, limitations of liability, and dispute resolution, shall survive termination.
Termination of this PP Agreement also results in the termination of the Organization's Stripe Account (and any other Payment Processor accounts), except as otherwise agreed or required by Stripe or the relevant Payment Processor.
The Team Scout Payments and all intellectual property rights therein remain the sole property of Team Scout or its licensors. This PP Agreement does not transfer any intellectual property rights to the Organization, except as expressly stated herein.
If the Organization provides any comments, suggestions, or ideas to Team Scout regarding improvements or modifications to Team Scout Payments ("Ideas"), the Organization agrees that Team Scout will own all rights to such Ideas and may use them without any compensation or acknowledgment to the Organization.
Each party represents and warrants that it has the full legal right, power, and authority to enter into and perform its obligations under this PP Agreement and that its execution and performance do not and will not violate any agreement to which it is a party.
The Organization represents and warrants that it shall comply with all applicable laws, regulations, and Card Network rules in relation to its Transactions and use of Team Scout Payments.
Except as expressly stated in this PP Agreement, to the maximum extent permitted by law, Team Scout Payments are provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
Nothing in this PP Agreement excludes or limits either party's liability for death or personal injury resulting from its negligence, fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.
To the fullest extent permitted by applicable law, neither party nor its affiliates will be liable to the other party for any indirect, incidental, special, consequential, or punitive damages, nor for any loss of profits, revenue, data, goodwill, or reputation arising out of or related to this PP Agreement or the use of Team Scout Payments, even if advised of the possibility of such damages.
To the fullest extent permitted by law, each party's aggregate liability arising out of or related to this PP Agreement, whether in contract, tort (including negligence), or otherwise, shall not exceed the total Payment Service Fees paid or payable by the Organization to Team Scout in the twelve (12) months immediately preceding the event giving rise to such liability.
The Organization agrees to defend, indemnify, and hold harmless Team Scout, its affiliates, officers, employees, agents, successors, and assigns from any and all claims, demands, actions, suits, proceedings, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) Any breach of the Organization's representations, warranties, or obligations under this PP Agreement; (b) The Organization's use of Team Scout Payments, including any Disputes, Refunds, or claims by Members or cardholders; (c) The Organization's failure to describe or deliver goods or services to Members as required by applicable law or contract; or (d) The Organization's negligence, willful misconduct, or fraud.
The Organization's indemnification obligation does not apply to the extent that any Losses arise solely from Team Scout's breach of this PP Agreement or its own negligence, fraud, or willful misconduct.
By using Team Scout Payments, the Organization consents to receiving notices, agreements, disclosures, and other communications electronically from Team Scout at the email address provided by the Organization. Electronic notices satisfy any legal requirements that such communications be in writing. The Organization agrees to keep its email address and other contact information current. By continuing to use or access Team Scout Payments, the Organization acknowledges that it has read, understood, and agrees to be bound by this Payment Processing Agreement, the Subscription Agreement, and any applicable Payment Processor Terms, including the Stripe Terms.
The Organization also agrees to comply with all applicable laws, rules, and regulations, including those related to Card Networks and data protection.
If you have any questions about this PP Agreement, please contact Team Scout at hello@teamscout.app.